This Privacy Policy ("Policy") is issued by manu88 ("manu88", "we", "us", "our") and applies to all personal data collected through the manu88 platform accessible at manu88.win, including all games, betting services, promotional activities, customer support interactions, and any other service offered by manu88. We are committed to handling your personal data with care, transparency, and in accordance with applicable data protection principles.
1.1 manu88 operates as an online gaming and sports betting platform serving registered players, with a particular focus on the Malaysian market. In the course of providing our services, manu88 necessarily processes certain personal data about you — the registered player.
1.2 This Policy applies to all personal data processing activities conducted by manu88, whether you are accessing the platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Ipoh, or any other location from which access to manu88.win is technically available.
1.3 This Policy should be read together with our Terms & Conditions, which govern your use of the manu88 platform. By registering an account with manu88, you acknowledge that you have read and understood this Policy.
1.4 manu88 acts as the data controller in respect of the personal data described in this Policy, meaning we determine the purposes and means by which your personal data is processed.
2.1 manu88 collects personal data through several channels: directly from you at registration and during platform use, automatically through your device and browsing activity, and from third-party service providers including payment processors and identity verification services.
2.2 The categories of personal data we collect include:
| Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration form; KYC verification process |
| Contact Data | Email address, phone number, residential address | Registration form; account settings updates |
| Financial Data | Payment method details (e-wallet IDs, bank account information), transaction history, deposit and withdrawal records | Payment processing; transaction logs |
| Gaming Data | Game history, betting records, wagering patterns, bonus usage, session duration, win/loss records | Platform activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, referring URL | Automatic collection via cookies and server logs |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Verification Data | Copies of identity documents, proof of address documents, selfie images for liveness checks | KYC verification; withdrawal processing |
2.3 manu88 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly necessary for responsible gaming assessments.
3.1 manu88 processes your personal data for the following purposes:
4.1 manu88 processes your personal data under one or more of the following legal bases:
5.1 manu88 does not sell, rent, or trade your personal data to any third party for their independent marketing or commercial purposes.
5.2 manu88 shares personal data with the following categories of recipients only to the extent necessary for the stated purposes:
5.3 All third parties with whom manu88 shares personal data are required to implement and maintain appropriate technical and organisational security measures and to process personal data only in accordance with manu88's documented instructions.
6.1 manu88 uses cookies and similar tracking technologies on the manu88.win platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and provide manu88 with anonymised analytics data.
6.2 manu88 uses the following categories of cookies:
6.3 You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your manu88 account. Withdrawing consent for analytics or marketing cookies does not affect your ability to use the platform.
7.1 manu88 retains your personal data for as long as your manu88 account remains active and for such additional periods as are required by applicable law or legitimate business necessity.
7.2 Specific retention periods applicable to manu88 data categories:
7.3 When personal data is no longer required and no legal retention obligation applies, manu88 will securely delete or irreversibly anonymise such data.
8.1 manu88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 Notwithstanding the measures described above, no data transmission over the internet or data storage system can be guaranteed as completely secure. If you have reason to believe your manu88 account security has been compromised, contact manu88 support immediately at [email protected].
9.1 Subject to applicable law and the limitations necessary to fulfil manu88's regulatory obligations, you have the following rights in respect of your personal data held by manu88:
9.2 To exercise any of the above rights, please contact manu88 Data Protection at [email protected] with the subject line "Data Rights Request". manu88 will verify your identity before processing any request and will respond within 30 days.
10.1 The manu88 platform is strictly for adults aged 21 years or older. manu88 does not knowingly collect or process personal data from individuals under 21 years of age.
10.2 If manu88 becomes aware that personal data has been collected from an individual under 21 years of age, manu88 will immediately close the associated account, return any deposited funds to the originating payment method, and securely delete all personal data associated with that account.
10.3 If you believe that a person under 21 years of age has registered an account on manu88 using your details or any other means, please notify manu88 immediately via live chat or at [email protected].
11.1 manu88 operates infrastructure and engages service providers in multiple jurisdictions. In the course of providing services to you, your personal data may be transferred to and processed in jurisdictions outside of Malaysia.
11.2 Where personal data is transferred outside of Malaysia, manu88 ensures that such transfers are subject to appropriate safeguards, which may include: standard contractual clauses, binding corporate rules, adequacy decisions, or other legally recognised transfer mechanisms as applicable under the laws of the relevant jurisdiction.
11.3 All third-party service providers who receive personal data from manu88 as part of a cross-border transfer are required to implement data protection standards equivalent to those applied by manu88 under this Policy.
12.1 manu88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
12.2 Where changes are material, manu88 will notify registered players by email to the address on record or by a prominent notice on the platform at least 14 days prior to the effective date of such changes.
12.3 Your continued use of the manu88 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you may request account closure by contacting manu88 support.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or manu88's data processing practices, please contact us through the following channels:
13.2 manu88 takes all data privacy enquiries seriously. Where you are not satisfied with manu88's response to a data rights request, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
Six practical privacy and security commitments that every manu88 player can rely on.
All data transmitted between your device and manu88.win is protected by SSL/TLS encryption — the same standard used by Malaysian online banking services like Maybank2u and CIMB Clicks.
manu88 does not sell, rent, or trade your personal data to third parties for independent marketing purposes. Your information is used exclusively to operate and improve the manu88 platform.
Sensitive personal data — including identity documents, financial information, and account credentials — is encrypted at rest within manu88's secure data infrastructure.
manu88 staff access your personal data only to the extent required for their specific job function. Role-based access controls are enforced across all internal systems.
You have the right to access, correct, delete, and export your manu88 personal data. Submit a request at any time to [email protected] and receive a response within 30 days.
manu88 maintains documented incident response procedures. In the event of a data breach that poses risk to your rights, affected players are notified without undue delay in compliance with applicable regulatory requirements.
Your data is protected. Your funds are secure. Your privacy is respected. Join 500,000+ Malaysian players already on manu88 — in MYR, with local payment methods, 24/7 support.
21+ Must be 21 or older. Gambling involves risk. Please play responsibly.